Timothy Garrand Contribution

Bank Online Account Opening Application

• Use Cases: Client
• Use Cases: Backend
• Application process flow map
• Wireframes (partial)

PROBLEM: One of top banks in New England wanted to design an online application that would allow users to open accounts on their Web site.

SOLUTION: Information Architect, Timothy Garrand, designed a clear, user friendly application and wrote the content.

Financial Services Web Site Redesign

• Use Cases
• Content Outline
• Preliminary IA Brief
• Sitemap

PROBLEM: Site information architecture and design badly needed updating for more information intensive portal approach.

SOLUTION: Information Architect, Timothy Garrand, chunked the information, grouped it into categories, and gained consensus through intensive client workshop.

Bank Credit Offer Utility Application

• Use Cases: Credit Card
• Use Cases: Home Equity
• Application process flow map: Home Equity

PROBLEM: One of top banks in New England wanted to design a way to offer credit to customers on their Web site.

SOLUTION: Timothy Garrand, designed a clear, user friendly application

Textbook Publisher's World Languages CD-ROM

• IA Rationale
• Process Flow/Site Map
• Interactive Storyboards/Wireframes

PROBLEM: Publisher needed to develop a series of highly interactive CDs to teach World Languages

SOLUTION:Garrand designed a Flash based engine for these CDs. The design and content of the CDs can be updated through XML without additional programming required.

Chemistry Online Course

• Requirements Document (MS Word download)
• Use Cases (MS Word download)
• Student Process Flow
• Instructor Process Flow
• Student Wireframes
• Instructor Wireframes

PROBLEM: Publisher needed to design an online course using an existing e-learning tool.

SOLUTION: Garrand carefully described requirements and use cases and presented several options for the online course design in process flows and wireframes. This documentation resulted in a successful course design.